Derby Restaurant Front of House Manager

About The Job -

We are seeking an energetic and dedicated Derby Restaurant Front of House Manager to lead our hospitality team in delivering exceptional guest experiences. In this dynamic role, you will oversee daily restaurant operations, ensure outstanding customer service, and manage staff to create a welcoming and efficient environment. Your leadership will drive team performance, uphold food safety standards, and maintain smooth service flow from greeting guests to managing the dining experience. This position offers an exciting opportunity to showcase your management skills within a fast-paced, customer-focused setting.

About The Company - The Shop Clubs: The Country Club for Gearheads

The Shop Clubs is a vibrant and unique space where automotive and motorcycle enthusiasts gather to build a community based on a shared passion.

We offer top-tier vehicle storage, proudly caring for a unique collection of over 300

privately-owned cars, trucks, and motorcycles, creating a “living museum” of Seattle car

culture. But that’s just the beginning! The Shop provides fully equipped car lifts, stocked with tools for members to work on their own vehicles. Whether it's a first-ever oil change or a frame-off restoration, the possibilities are limitless. The Shop also features a full service department, metal shop, automotive dealership, members' lounge, cigar lounge, tobacconist, and even a barbershop!

Derby, our on-site restaurant and winner of the OpenTable Diner’s Choice Award in 2024 and 2025, is open to the public and offers modern interpretations of New American Cuisine and a curated selection of local brews and handcrafted cocktails. Join us for lunch, dinner, and weekend brunch.

At its heart, The Shop Clubs is more than just a place to store and admire cars—it’s a

destination for car and motorcycle enthusiasts to gather, share experiences, and build a

like-minded community.

Responsibilities
• Supervise front-of-house staff including servers, hosts, bartenders, and training new team members to ensure high standards of service and hospitality
• Operate Extra Chef and keep up to date on sales, food costs, etc.
• Oversee daily restaurant operations, including shift management, customer service delivery, and ensuring timely food and beverage service
• Manage reservations, seating arrangements, and waitlists to optimize guest flow and satisfaction
• Handle cash transactions accurately using POS (toast) including cash handling and reconciliation
• Maintain inventory control by monitoring stock levels, ordering supplies, and minimizing waste in food and beverages
• Enforce food safety protocols and sanitation standards in compliance with health regulations
• Conduct staff training sessions on food handling, customer service excellence, and operational procedures to foster a professional team environment
• Collaborate with kitchen management on food production, quality control, and special event catering or banquet services
• Address guest concerns promptly to ensure a positive dining experience and resolve issues effectively
• Support budgeting efforts by managing labor costs and controlling operational expenses while maintaining high service standards

Qualifications
• Proven experience in restaurant management or supervisory roles within quick service & fast food restaurants or fine dining establishments
• Strong knowledge of food preparation, cooking techniques, and food safety practices
• Experience with POS systems such as Toast
• Demonstrated leadership skills in staff training, team management, and supervising diverse teams in hospitality settings
• Excellent customer service skills with the ability to handle challenging situations professionally
• Background in food industry operations including inventory control, food handling, kitchen management, and catering services
• Ability to manage shift schedules efficiently while maintaining high-quality service standards
• Previous experience in hospitality management roles such as assistant manager or restaurant supervisor is highly desirable
• Strong communication skills with a focus on training & development of team members
• Knowledge of budgeting principles related to food service operations and labor cost control

Join us as our Restaurant Front of House Manager to lead a vibrant team committed to delivering memorable dining experiences. Your passion for hospitality combined with your management expertise will help create an inviting atmosphere where guests feel valued from the moment they walk through the door. We are dedicated to fostering growth opportunities for our team members while ensuring every shift is filled with energy and purpose.

Pay: $65,000.00 - $77,000.00 per year

Benefits:
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):
• Tell us about your passion for hospitality.
• How do you influence the culture of a workplace as a leader?

Experience:
• Restaurant management: 3 years (Preferred)
• Restaurant: 3 years (Required)

Work Location: In person