Operations Excellence Coach

Company Description

Wingstop Restaurants Inc., founded in 1994 in Garland, Texas, is synonymous with bold flavors and a vibrant dining experience. Renowned for its 12 signature sauces and freshly made offerings, Wingstop has grown to over 3,000 locations globally, establishing itself as one of the fastest-growing restaurant brands in the industry. With a commitment to “Serve the World Flavor,” Wingstop invites employees to be part of a unique and dynamic workplace that mirrors the creativity and energy of its menu. Whether at the Restaurant Support Center in Dallas or in the field, joining Team Wing means being part of a brand that embraces individuality and momentum. Learn more at www.wingstop.com/careers.

Role Description

This is a full-time, on-site position located in Dallas, TX for an Operations Excellence Coach. In this role, you will work closely with operational teams to analyze and enhance restaurant performance. Key responsibilities include providing guidance on operational standards, developing and delivering training programs, and supporting team members to achieve business goals. You will also be monitoring compliance, identifying areas for improvement, and implementing best practices to ensure exceptional guest experiences and operational efficiency.

Qualifications
• Strong knowledge of restaurant operations, business processes, and quality systems
• Demonstrated ability in training, coaching, and mentoring teams
• Excellent analytical and problem-solving skills with a focus on operational excellence
• Proficiency in performance assessments, compliance monitoring, and process optimization
• Exceptional interpersonal communication and organizational skills
• Proven ability to work collaboratively within cross-functional teams
• Experience with hospitality or restaurant management software is a plus
• Bachelor's degree in Business, Hospitality Management, or related field preferred
• Flexibility to travel as needed to provide on-site support and coaching