Field Service Technician- Commercial Laundry & Cleaning Systems

Are you a expert with strong technical knowledge and a passion for delivering excellent on-site service? Join Challenger Clean Systems as a Field Service Technician and help our customers in hospitality, food service, athletic facilities, and institutional settings achieve superior cleanliness, laundry results, and operational efficiency.

We provide high-performance cleaning and laundry solutions to businesses across Alberta. In this hands-on service role, you will work directly with customers to implement effective laundry and sanitation programs, optimize processes, troubleshoot technical issues, and support day-to-day operations.

What’s in it for you:
• Work with a variety of local customers in hospitality, food service, athletic, and institutional environments
• Apply your expertise in commercial laundry systems, stain removal, fabric care, and sanitation
• Receive a company vehicle for business and personal use
• Build a long-term career with a locally owned Alberta company focused on technical service and customer support
• Access quality products, tools, and ongoing training
• Benefit from paid training with experienced team members
• Earn a competitive hourly wage with opportunities for overtime and shift-related premiums

What you will do:
• Deliver on-site technical service and support for Challenger’s laundry and sanitation programs
• Help customers develop and maintain effective laundry processes, standard operating procedures, and sanitation protocols
• Provide hands-on assistance with equipment, chemical dosing systems, stain treatment, and fabric care
• Troubleshoot operational and technical issues in laundry and cleaning systems
• Conduct employee training on proper laundry and sanitation procedures
• Monitor product performance, adjust chemical concentrations, support equipment installations and maintenance, and manage inventory levels
• Build strong working relationships with plant staff, supervisors, and managers through reliable service and expertise
• Travel within the Edmonton area and occasionally to surrounding regions to deliver service

Position Details
• Based in Edmonton, AB with regular daytime and occasional evening/overnight travel in the territory
• Some overnight travel may be required for training or key customer support
• Willingness to work flexible hours as needed to meet customer schedules

Minimum Qualifications:
• Post-secondary diploma or degree (Chemical Engineering Technology diploma or Fourth Class Power Engineering certificate is highly valued)
• 2 years of hands-on experience in commercial laundry, food service, hospitality, or institutional sanitation/processing environments
• Valid driver’s license and clean driving record
• Ability and willingness to travel within Alberta to support customers

Preferred Qualifications:
• Strong background or interest in laundry systems, chemistry, or process operations
• General mechanical ability
• Excellent communication and interpersonal skills
• Self-motivated with strong organizational and problem-solving skills
• Ability to prioritize tasks and adapt to changing customer needs

Compensation

This is a service-oriented position with a starting wage in the $30 per hour range (approximately $62,400 per year based on a standard 40-hour work week). Actual starting pay will depend on experience, technical qualifications, and relevant background. Overtime opportunities may be available depending on customer needs.

Pay: $25.00-$35.00 per hour

Benefits:
• Commuter benefits
• Company car
• Discounted or free food
• Flexible schedule
• On-site parking

Work Location: In person