Member Relations Assistant, Housekeeping

Member Relations Assistant, Housekeeping

Sengkang, Singapore

Company
Seletar Country Club
Location
Singapore
Posted
10 days ago
Via
via Glassdoor

Job Description
Set in the heart of Singapore’s countryside, Seletar Country Club offers a wonderful blend of private club lifestyle and vibrant family fun rolled into one. Rolling acres of lush greenery and proximity to the Lower Seletar Reservoir allow members to indulge in both golf and sports activities, and experience a oneness with nature that belies its urban backdrop.

Why join us? We offer attractive salary that commensurate with work experience and provide opportunities for career advancement within the company. We advocate a safe working environment for all our employees.

Why should you work at Seletar Country Club?
• Positive & fun working environment
• 13th Month Annual Wage Supplement (AWS) + Variable Bonus (VB)
• Retention Bonus
• Staff discounts at all F&B outlets
• Annual Leave
• Medical and hospitalisation leave, benefits and insurance
• Dental and Spectacle benefits
• STAR Award
• Long Service Award
• Recreational and bonding activities for staff
• Birthday Voucher
• Learning and career advancement opportunities
• Uniform provided for uniformed staff
• Staff transport provided from Khatib and Sengkang areas
• Free parking

For career opportunities, please email [email protected].

Referral Programme

If our Club members or staff successfully refer local friends to join us, they will be rewarded accordingly. The referred individual must be confirmed and complete 6 months of employment as a full-time staff member to qualify for the reward.*Other terms and conditions apply.

To participate in this programme or for more details, please email to [email protected].

Member Relations Assistant, Housekeeping

Job Responsibilities include, but not limited to:
• Issue towels and locker keys, ensuring all items are accounted for and in good condition.
• Inspect, disinfect, and maintain lockers regularly.
• Replenish and maintain vanity, toilet, and shower area supplies and amenities, including toiletries, tissue boxes, comb sterilizer machines, hair dryers, lotions, sunscreen, shampoo & shower gel etc.
• Pack used towels in Laundry Bag for collection.
• Report maintenance and facility issues promptly to the facilities team and escalate urgent matters when required.
• Inform the Executive promptly of any incidents, operational issues, member feedback, or matters requiring attention.
• Coordinate with cleaning staff to ensure timely cleaning and waste disposal .
• Carry out deep cleaning of lockers and shower dispensers during scheduled Golf closure periods.
• Maintain high standards of hygiene, cleanliness, and presentation across all facilities.
• Operate the Sports Complex counter and provide member/guest assistance.
• Record towel issuance accurately in the towel management system.
• Issue RFID tags and locker access for sports facilities users.
• Handle facility bookings using the computer system.
• Process billing and payments via the computer system and NETS machine.
• Ensure accurate recording of transactions and facility usage records.
• Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.
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Frequently Asked Questions

Quick answers about Cleaning Staff Jobs in Singapore

Q What is the minimum monthly salary for entry-level cleaners in Singapore in 2026?
Under the Progressive Wage Model, basic cleaners must earn at least S$1,800 per month as of 1 January 2025, applicable through 2026. Supervisors earn a minimum of S$2,800 per month. Employers face fines up to S$5,000 per employee for non-compliance.
Q What work permit and levy do foreigners need for cleaning jobs in Singapore in 2026?
Foreigners require a Work Permit under the cleaning sector quota system, with monthly levies of S$450 for workers under 40 from approved source countries, S$550 for 40-50, and S$950 for over 50. Maximum employment period is 14 years for Malaysians and 11 years for others. Applications are processed within 3 working days if complete.
Q What education or experience is required to qualify as a cleaning staff in Singapore?
No formal education is required for basic cleaners, but Progressive Wage Model mandates WSQ Basic Cleaning certification within 3 months of employment. Relevant experience of 6 months can substitute for training in some cases. Workers must pass medical exam and security clearance.
Q What documents are needed to apply for a cleaning staff work permit in Singapore?
Required documents include passport copy, personal particulars form, employment contract specifying S$1,800 minimum wage, medical insurance of at least S$15,000 coverage, and security bond of S$5,000. Employer submits via WP Online system. Processing fee is S$105 per permit.
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