Operations Officer - Security

Operations Officer - Security


Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
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Job Description
Operations Officer – 51st Security Agency

Job Summary:

The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
β€’ Supervise and monitor daily deployment of security personnel across assigned sites
β€’ Ensure all guards are complete, on time, and properly equipped
β€’ Conduct regular site inspections and spot checks
β€’ Address client concerns and ensure service satisfaction
β€’ Prepare and submit incident reports, daily logs, and operational updates
β€’ Coordinate with HR for staffing requirements, replacements, and disciplinary actions
β€’ Ensure compliance with company policies and security protocols
β€’ Investigate incidents, security breaches, and submit recommendations
β€’ Manage scheduling, relievers, and emergency deployments
β€’ Maintain strong communication with clients and internal teams

Qualifications:
β€’ Bachelor’s degree in Criminology, Security Management, or related field
β€’ Preferably with security agency or law enforcement experience
β€’ Strong leadership and problem-solving skills
β€’ Excellent communication and client-handling ability
β€’ Willing to work on flexible hours and handle field operations
β€’ Knowledge of security protocols, incident handling, and reporting

Key Skills:
β€’ Operations management
β€’ Leadership and team supervision
β€’ Crisis and incident handling
β€’ Client relationship management
β€’ Reporting and documentation

Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
β€’ Company events
β€’ Opportunities for promotion

Work Location: In person

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the daily minimum wage for security guards in Metro Manila starting January 2026?
As per the National Wages and Productivity Commission, the daily minimum wage for security guards in the National Capital Region is PHP 645 as of Wage Order NCR-25 effective January 2026. This covers 8-hour shifts with overtime paid at 125% of the hourly rate calculated from PHP 645 divided by 8.
Q What license must I hold before applying for a security guard position in the Philippines in 2026?
As per the Philippine National Police, all security guards require a valid License to Exercise Security Profession issued by SOSIA with Security Guard License number. The license must be renewed every three years and costs PHP 600 for new applicants as of 2026.
Q How many hours per week can a security guard legally work under 2026 Philippine labor rules?
As per the Department of Labor and Employment, security guards are limited to 48 hours per week with a standard 8-hour daily shift. Any work beyond 8 hours requires overtime pay at 125% of the regular rate starting 2026.
Q What documents are required to apply for a security guard job through a licensed agency in 2026?
As per the Department of Labor and Employment, applicants must submit a valid SOSIA license, NBI clearance issued within 6 months, high school diploma or equivalent, and medical certificate from a DOH-accredited clinic. All documents must be original with photocopies submitted by March 2026 onward.
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