Security Officer

Security Officer


Company
ContactPoint360
Location
Cebu City, Cebu
Job Type
Full-time
Via
via Indeed

Job Description
Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

We are seeking a highly skilled and experienced Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our facilities, employees, and assets.

Key Responsibilities:
• Conduct regular patrols and surveillance to detect and prevent security breaches
• Respond promptly and effectively to alarms, incidents, and emergencies
• Monitor CCTV cameras and access control systems
• Investigate reported incidents and prepare detailed reports
• Provide excellent customer service and respond to employee concerns
• Collaborate with local law enforcement agencies as needed

Required Skills and Qualifications:
• 2+ years of experience in security or a related field
• Valid driver's license and ability to lift up to 50 pounds
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Certified Security Officer (CSO) or Basic Peace Officer Certification (BPOC) desired
• Excellent communication, observation, and problem-solving skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the daily minimum wage for security guards in Metro Manila starting January 2026?
As per the National Wages and Productivity Commission, the daily minimum wage for security guards in the National Capital Region is PHP 645 as of Wage Order NCR-25 effective January 2026. This covers 8-hour shifts with overtime paid at 125% of the hourly rate calculated from PHP 645 divided by 8.
Q What license must I hold before applying for a security guard position in the Philippines in 2026?
As per the Philippine National Police, all security guards require a valid License to Exercise Security Profession issued by SOSIA with Security Guard License number. The license must be renewed every three years and costs PHP 600 for new applicants as of 2026.
Q How many hours per week can a security guard legally work under 2026 Philippine labor rules?
As per the Department of Labor and Employment, security guards are limited to 48 hours per week with a standard 8-hour daily shift. Any work beyond 8 hours requires overtime pay at 125% of the regular rate starting 2026.
Q What documents are required to apply for a security guard job through a licensed agency in 2026?
As per the Department of Labor and Employment, applicants must submit a valid SOSIA license, NBI clearance issued within 6 months, high school diploma or equivalent, and medical certificate from a DOH-accredited clinic. All documents must be original with photocopies submitted by March 2026 onward.
View all 7 FAQs