PA to Operations Manager

Personal Assistant (PA) to Operations Manager

Administrative Duties

Manage daily schedules, appointments, and meetings

Handle phone calls, emails, and client correspondence

Prepare quotations, invoices, and basic reports

Maintain filing systems and company records

Arrange travel, accommodation, and meeting logistics

Assist with typing, printing, scanning, and document preparation

Sales Support Duties

Follow up with clients regarding quotations and outstanding payments

Coordinate customer enquiries and service bookings

Maintain customer databases and sales records

Assist with preparing sales presentations and proposals

Monitor and update sales leads and client communication

Ensure clients receive feedback and updates promptly

Operations Support Duties

Coordinate staff schedules and daily work allocations

Liaise with suppliers, contractors, and clients

Assist with procurement of materials and equipment

Track job progress and ensure deadlines are met

Monitor stock levels and assist with ordering supplies

Prepare operational reports and job documentation

Communication & Coordination

Act as a communication link between management, staff, and clients

Ensure messages and instructions are communicated accurately

Coordinate meetings between departments and external parties

Handle customer complaints and escalate where necessary

Compile weekly or monthly operational and sales reports

Track outstanding invoices and customer accounts

General Responsibilities

Maintain confidentiality of company information

Ensure professionalism in all communication

Support the Operations Manager with day-to-day tasks

Perform any additional administrative or operational duties as required
• *** NO CALLS ****

Email your CV to roshan@gangaplumbers.c0.za

Work Location: In person