Security Control Room Operator

Security Control Room Operator

Pretoria, South Africa

Company
Specialised Alarm Monitoring Services
Location
Pretoria
Posted
29 days ago
Via
Indeed

Job Description
Key Responsibilities
• Monitor and respond to all high-risk alarm signals received from customers.
• Monitor and action movement exception alarms.
• Contact customers when alarm events are triggered and follow the appropriate response procedures.
• Activate time-specific events and security zones in accordance with customer instructions.
• Assist with urgent reporting requests as required.
• Complete all internal and external reporting accurately and timeously.
• Ensure that all operational queries or incidents are escalated through the correct channels.

Minimum Requirements
• Matric (Grade 12).
• Psira Registered Grade C
• Previous experience in an alarm monitoring or control room environment will be advantageous.
• Fluent in English (spoken and written).
• Computer literate with the ability to work on monitoring systems and reporting platforms.
• Willingness to work shift schedules, including weekends and public holidays, according to operational requirements.

We are looking for candidates who demonstrate strong attention to detail, the ability to work under pressure, and a commitment to maintaining high operational standards

Pay: From R6 500,00 per month

Work Location: In person
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Frequently Asked Questions

Quick answers about Security Guard Jobs in South Africa

Q What is the minimum monthly salary for Grade E security guards in South Africa in 2026?
The National Bargaining Council for the Private Security Sector sets the minimum wage at R7,125 per month for Grade E security officers working a 45-hour week, effective 1 April 2026. This is higher than the national minimum wage of R31.26 per hour. Overtime is compensated at 1.5 times the hourly rate after 45 hours.
Q What work visa do foreigners need for security guard jobs in South Africa?
Foreign nationals require a General Work Visa (previously known as Critical Skills or General visa) sponsored by a PSIRA-licensed employer, valid for 5 years maximum. Application fee is R1,520, and processing takes 8-10 weeks at a VFS centre. A job offer and SAQA-accredited qualifications evaluation are mandatory.
Q What are the eligibility requirements for entry-level security guard jobs with no experience?
Applicants must be at least 18 years old, have no criminal record, and pass the PSIRA Grade E competency exam after basic training. No prior experience or matric certificate is required for Grade E. South African ID or permanent residency is needed for registration.
Q What documents are required to apply for a security guard job and PSIRA registration?
Submit certified ID copy, two ID-sized photos, proof of residential address not older than 3 months, and SAPS police clearance. PSIRA application form and fee of R320 apply, with processing in 4 weeks. Employers require these plus a medical fitness certificate.
View all 8 FAQs