Regional Manager CIT
Polokwane,
South Africa
Company
Fidelity Services Group
Job Description
Minimum Requirements:
• Grade A PSIRA registered and accredited
• Knowledge of Fleet management and CIT document control essential
• Formal management training with at least 5 years’ experience in CIT and cash processing industry
• Previous CIT and cash processing planning/scheduling experience would be an advantage
• Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential
• Experience in sales and marketing
• Experience of similar systems including vehicle tracking systems
• Ability to work without supervision, under pressure and meet strict deadlines
• Must have own transport
Key Performance Areas: (not totally inclusive):
• Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met
• Doing budget planning for all CIT regions and ensuring that set targets are met
• Compiling monthly branch performance reports and ensuring submission thereof timeously
• Conducting quarterly evaluations on senior management at branch level
• Managing the ISO 9001/9002 quality management system
• Managing monthly operational statements
• Managing Daily operations in respect of cash deliveries and client pickups
• Branch audits/visits at all branches to ensure compliance to company policies and procedures
• Managing the ‘cash risk’ at branch and on road
• Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.)
• Drafting policies and procedures
• Efficient client services rendered per business area
• Managing growth and retention of clients in the cash in transit industry
• Ensuring CIT roll out is done and completed before service commences
Firearm Control
• Monthly/ weekly Firearm return/ Inspection
• Scanning of firearm
• Firearm refreshers and competency training
Client service/ Liaison
• Monthly meetings with clients
• Union meetings
Vehicle Control
• Fleet management
• Maintenance
• Fuel
• Inspection
• Vehicle Reports/ Check sheets
• Weekly fuel Schedules
• Accident Reports
Equipment Control / Maintenance
• Check Sheets / daily postings
• Site visits
• Equipment checks/ asset verifications
Investigations
• Accident
• Theft of Cash
• IOD’s
• Incidents
• Depot robberies
• Claim file
• Accident Report
• Theft Report
• I.O.D Report
• Incident Report
• Investigate/ improve security
• Compile submits to insurers
Administration
• Debtors/Creditors
• Billing Dues
• Stationary/ CIT consumables
• Obtaining Order numbers (Repairs, etc)
• Filing
• Miscellaneous Queries
• Payroll,
• HR and IR.
• Maintain close relationship with client.
• Sending cash requests to Branches
• Ensuring Branches has enough cash for ATM loads
• Ensure Branches comply with set opening times
• Ensure guards at posted at various sites on time
• Maintaining close relationships with all the Banks
• Ensuring Variance reports are sent and resolved
• Ensuring Recons are sent
• Monthly Float checks
• Following up on incident reports
• Dealing with Cash Pro queries
Other personality attributes:
• Ability to maintain confidentiality and handle office matters with utmost professionalism
• Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels
• Report writing skills
• Organising skills
• Assertiveness
• Initiative skills
• Time Management skills
Core Competencies:
• Interpersonal skills
• Good admin skills
• Report writing skills
• Able to work under pressure
• Customer focused
• Team Player
• Reliability