Operations Officer - Security
Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
Apply On
Job Description
Operations Officer – 51st Security Agency
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the daily minimum wage rate for cleaning staff jobs in Metro Manila starting 2026?
The Department of Labor and Employment sets the minimum wage for service workers including cleaning staff at PHP 645 per day in the National Capital Region effective 1 January 2026 under Wage Order NCR-25. Overtime work beyond eight hours must be paid at 125 percent of the daily rate or PHP 806.25 per hour.
Do I need any specific educational qualification or prior experience to apply for cleaning staff positions in the Philippines?
The Department of Labor and Employment requires only completion of high school or equivalent for entry-level cleaning staff roles with no mandatory prior experience listed in the 2026 job specifications. Applicants must be at least 18 years old and physically fit as verified during medical examination.
What documents are required when applying for a cleaning staff job through the Public Employment Service Office in 2026?
Applicants must submit a valid government-issued ID, birth certificate, NBI clearance issued within the last six months, and barangay clearance to the Public Employment Service Office as of 2026. A medical certificate from a DOH-accredited clinic is also mandatory before deployment.
How many hours per week can cleaning staff legally work and what leave benefits apply in 2026?
Cleaning staff are limited to a maximum of 48 hours per week with at least one rest day under the Labor Code as enforced by DOLE in 2026. Workers receive five days of service incentive leave after one year of service plus 13th-month pay equivalent to one-twelfth of annual basic salary.
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