Business Developer
Company
justclean
Location
Muscat
Job Type
Full-time
Posted
7 hours ago
Via
via Indeed
Apply On
Job Description
The Regional Officer is responsible for ensuring operational efficiency and successful order fulfilment within an assigned country, while also supporting other countries in the region when required. This is a shift-based and rotational role, where responsibilities may vary daily based on operational needs.
The role involves monitoring orders, ensuring partner satisfaction, managing live operational issues, and coordinating with service providers and customer service teams to ensure smooth execution of delivery and home cleaning services.
Key Responsibilities
Oversee the full order lifecycle from pickup to delivery within the assigned country.
Ensure all ticket updates strictly follow the SOPs provided by team leaders.
Follow up promptly on delayed or pending orders with service providers.
Track and update order statuses to maintain consistent operational performance.
Handle partner support tickets and escalate unresolved issues when necessary.
Support daily operations according to shift allocations.
Monitor operations across delivery points and escalate any delays or failures.
Act as a liaison between country operations teams and customer service.
Assist in real-time incident management and operational escalations.
Prepare and submit shift reports summarizing incidents, order performance, and service quality.
Ensure timely execution of pickups and deliveries.
Support training and onboarding of service providers when required.
Communicate directly with partners regarding operational needs.
Provide cross-country operational support during peak hours or emergencies.
Respond to WhatsApp messages in a timely manner.
Monitor new home cleaning orders and follow up accordingly.
Track car wash orders and other service verticals.
Escalate service providers with technical issues to the team leader.
Monitor hourly dashboards and follow up with service providers as needed.
Inform service providers of any compensation cases when applicable.
Requirements
Bahraini nationality (Mandatory)
Must be registered with the Ministry of Labour (MOL)
Eligible for Tamkeen support
Strong communication and coordination skills
Ability to work in a fast-paced, shift-based environment
Detail-oriented with strong follow-up and problem-solving skills
Basic knowledge of operations or logistics is an advantage
Pay: RO325.000 per month
Work Location: In person
The role involves monitoring orders, ensuring partner satisfaction, managing live operational issues, and coordinating with service providers and customer service teams to ensure smooth execution of delivery and home cleaning services.
Key Responsibilities
Oversee the full order lifecycle from pickup to delivery within the assigned country.
Ensure all ticket updates strictly follow the SOPs provided by team leaders.
Follow up promptly on delayed or pending orders with service providers.
Track and update order statuses to maintain consistent operational performance.
Handle partner support tickets and escalate unresolved issues when necessary.
Support daily operations according to shift allocations.
Monitor operations across delivery points and escalate any delays or failures.
Act as a liaison between country operations teams and customer service.
Assist in real-time incident management and operational escalations.
Prepare and submit shift reports summarizing incidents, order performance, and service quality.
Ensure timely execution of pickups and deliveries.
Support training and onboarding of service providers when required.
Communicate directly with partners regarding operational needs.
Provide cross-country operational support during peak hours or emergencies.
Respond to WhatsApp messages in a timely manner.
Monitor new home cleaning orders and follow up accordingly.
Track car wash orders and other service verticals.
Escalate service providers with technical issues to the team leader.
Monitor hourly dashboards and follow up with service providers as needed.
Inform service providers of any compensation cases when applicable.
Requirements
Bahraini nationality (Mandatory)
Must be registered with the Ministry of Labour (MOL)
Eligible for Tamkeen support
Strong communication and coordination skills
Ability to work in a fast-paced, shift-based environment
Detail-oriented with strong follow-up and problem-solving skills
Basic knowledge of operations or logistics is an advantage
Pay: RO325.000 per month
Work Location: In person
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Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum monthly salary for plumbers in Oman in 2026?
As per the Ministry of Labour, the minimum monthly salary for skilled plumbers (Category B) in the private sector is 500 OMR as of January 2026. This includes basic pay and housing allowance, with overtime paid at 1.25 times the hourly rate for hours exceeding 48 per week. Employers must register contracts via the Tawjeeh system to comply.
What visa and work permit do I need as a foreign plumber to work in Oman in 2026?
Foreign plumbers require a Category 3 work residence visa sponsored by an Omani employer, valid for 2 years and renewable. The employer applies through the Ministry of Labour's Tawjeeh portal for work permit approval (20 OMR fee), followed by ROP visa issuance (12 OMR). Medical fitness test and police clearance are mandatory before entry.
What are the eligibility criteria for plumber jobs in Oman, like experience or education?
No formal education is required, but applicants need at least 3 years of verifiable plumbing experience and must pass a trade skills test administered by the Ministry of Labour. Omanisation quota limits expatriate hires to 40% in plumbing roles as of 2026. Age must be 21-60 years for work permit eligibility.
What documents are needed to apply for a plumber job and work permit in Oman?
Required documents include a valid passport (6+ months validity), 3 passport photos, attested experience certificates, medical report from approved clinic (50 OMR cost), and employer offer letter. Submit via employer's MOL online portal; processing takes 5-10 working days. Labour card issued upon approval costs 10 OMR.
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