General Manager, Restaurant & Food Business
Muscat, OmanCompany
Green Umbrella Recruitment
Location
Muscat
Job Type
Full-time
Via
via Indeed
Apply On
Job Description
Job Information
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
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Frequently Asked Questions
Quick answers about Restaurant Jobs in Oman
What is the minimum wage for Omani nationals in restaurant waiter positions in Oman in 2026?
As per the Ministry of Labour, the minimum wage for Omani nationals in private sector jobs including restaurant waiters is OMR 440 per month as of 2026. This applies to full-time roles and excludes overtime pay, which is OMR 12 per hour after 8 hours daily. Employers must also provide end-of-service gratuity at OMR 15 per year of service.
What work visa requirements apply to expatriates seeking restaurant cook jobs in Oman?
Expatriates need a job offer from an Omanized restaurant sponsor approved by the Ministry of Labour to apply for a work visa. The process requires a labour clearance, medical fitness certificate, and passport valid for 6 months, with visas issued for 2 years renewable. Visa fees are OMR 20 application plus OMR 10 per month of employment duration.
What education and experience are required for entry-level restaurant server jobs in Oman?
No formal education is required for Omani nationals applying as restaurant servers, but 1 year of hospitality experience is preferred under Omanization quotas mandating 25% Omani staff in restaurants. Expatriates must have at least 2 years verifiable experience in similar roles to qualify for work permits. Age eligibility starts at 21 years for all applicants.
What documents are needed to apply for restaurant jobs through official channels in Oman?
Applicants must submit a Civil ID, educational certificates attested by the Ministry of Education, experience letters, and a health fitness report to the Ministry of Labour's Manpower Register portal. Omani job seekers register online for free, while expatriates need sponsor-submitted contracts specifying OMR 350 minimum salary. Processing takes 5-7 working days for approval.
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