Service Manager - Restaurant Manager - Asian Restaurant (170120) - Shangri-La Hotels

Service Manager - Restaurant Manager - Asian Restaurant (170120) - Shangri-La Hotels

Muscat, Oman

Company
Confidential
Location
Muscat
Job Type
Full-time
Posted
13 days ago
Via
via Expertini
Apply On

Job Description
Shangri-La Barr Al Jissah Resort & Spa
Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas

Job Summary:
The Restaurant Manager is responsible for managing the daily operations of the Asian restaurant at Shangri-La Barr Al Jissah in Muscat. This role involves ensuring exceptional guest service, maintaining high standards of food quality and hygiene, optimizing profitability, and leading a motivated team. The ideal candidate will have a profound understanding of Asian cuisine and culture, combined with strong managerial and leadership skills

As the Restaurant Manager, we rely on you to,

Create Extraordinary meal experiences for the Guests by offering the highest service standards.
Proactively drive Guest Engagement and motivate the team to engage with guests.
Meticulous detail to service standards & ensuring staff is cheerful, welcome, attentive & efficient in looking after our customers.
Collaborate with the executive chef to design and update the menu, ensuring it reflects authentic Asian cuisine with a modern twist.
Monitor food quality, presentation, and consistency to maintain high standards.
Lead by example to display exceptionally memorable experiences to all guests
Manage cost and revenue in all areas of the restaurant without impacting quality
Promote restaurant business and continually increase database contacts.
Actively able to inspire, lead and encourage your team whilst remaining self-motivated
Ensure that staff receives consistent and proper communication
Ensure that the outlet’s team has good knowledge of food and beverage
Develop and manage the restaurant’s budget, including forecasting and financial planning.
Monitor financial performance, including sales, costs, and profitability, implementing corrective actions as necessary.
Implement strategies to increase revenue and control costs, ensuring the restaurant meets financial targets.
Work with the marketing team to promote the restaurant through various channels, including social media, hotel marketing platforms, and local media.

What we are Looking For

minimum 5 years of management experience in high-profile and fast-paced F&B outlets.
Positive attitude and proactive with a teamwork mindset.
Excellent Microsoft Office skills
Good Knowledge of Food Safety Procedures
Excellent English communication and interpersonal skills
This job has been sourced from an external job board.
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Frequently Asked Questions

Quick answers about Restaurant Jobs in Oman

Q What is the minimum wage for Omani nationals in restaurant waiter positions in Oman in 2026?
As per the Ministry of Labour, the minimum wage for Omani nationals in private sector jobs including restaurant waiters is OMR 440 per month as of 2026. This applies to full-time roles and excludes overtime pay, which is OMR 12 per hour after 8 hours daily. Employers must also provide end-of-service gratuity at OMR 15 per year of service.
Q What work visa requirements apply to expatriates seeking restaurant cook jobs in Oman?
Expatriates need a job offer from an Omanized restaurant sponsor approved by the Ministry of Labour to apply for a work visa. The process requires a labour clearance, medical fitness certificate, and passport valid for 6 months, with visas issued for 2 years renewable. Visa fees are OMR 20 application plus OMR 10 per month of employment duration.
Q What education and experience are required for entry-level restaurant server jobs in Oman?
No formal education is required for Omani nationals applying as restaurant servers, but 1 year of hospitality experience is preferred under Omanization quotas mandating 25% Omani staff in restaurants. Expatriates must have at least 2 years verifiable experience in similar roles to qualify for work permits. Age eligibility starts at 21 years for all applicants.
Q What documents are needed to apply for restaurant jobs through official channels in Oman?
Applicants must submit a Civil ID, educational certificates attested by the Ministry of Education, experience letters, and a health fitness report to the Ministry of Labour's Manpower Register portal. Omani job seekers register online for free, while expatriates need sponsor-submitted contracts specifying OMR 350 minimum salary. Processing takes 5-7 working days for approval.
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