Waiter/Waitress - For Upmarket Casual Dining Restaurant
Muscat, OmanCompany
Apt Resources
Location
Muscat
Job Type
Full-time
Via
via Talent.com
Apply On
Job Description
Apt Resources is currently recruiting enthusiastic and dedicated individuals for the position of Waiter/Waitress at an upmarket casual dining restaurant. This vibrant establishment is known for its exceptional service, inviting atmosphere, and a menu that showcases innovative dishes made from high-quality ingredients.
As a Waiter/Waitress, you will be responsible for providing a delightful dining experience for our guests. You will greet customers, take their orders, serve food and beverages, and ensure that their needs are met throughout their visit. Your role is critical in creating a warm and welcoming environment, ensuring that every guest leaves with a memorable experience.
Responsibilities
• Welcome and greet guests promptly upon arrival
• Present menus and provide detailed information about menu items, specials, and recommendations
• Take accurate food and drink orders using the restaurant's ordering system
• Serve orders promptly and monitor guest satisfaction throughout the meal
• Prepare tables by setting up linens, utensils, and glassware
• Collaborate with kitchen staff to ensure timely and accurate delivery of meals
• Address customer inquiries or concerns with professionalism and positivity
• Maintain cleanliness and organization of dining areas
• Process payments accurately and efficiently
• Upsell menu items and promote special offers when appropriate
Requirements
• Proven experience as a Waiter/Waitress in a casual dining environment, preferably in an upmarket setting
• Excellent customer service skills and a friendly, approachable demeanor
• Strong communication skills and the ability to work well in a team
• Knowledge of food and beverage menus and pairing options
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail and commitment to maintaining high service standards
• Availability to work flexible hours, including evenings and weekends
• High school diploma or equivalent; relevant training or certifications are a plus
Benefits
The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
As a Waiter/Waitress, you will be responsible for providing a delightful dining experience for our guests. You will greet customers, take their orders, serve food and beverages, and ensure that their needs are met throughout their visit. Your role is critical in creating a warm and welcoming environment, ensuring that every guest leaves with a memorable experience.
Responsibilities
• Welcome and greet guests promptly upon arrival
• Present menus and provide detailed information about menu items, specials, and recommendations
• Take accurate food and drink orders using the restaurant's ordering system
• Serve orders promptly and monitor guest satisfaction throughout the meal
• Prepare tables by setting up linens, utensils, and glassware
• Collaborate with kitchen staff to ensure timely and accurate delivery of meals
• Address customer inquiries or concerns with professionalism and positivity
• Maintain cleanliness and organization of dining areas
• Process payments accurately and efficiently
• Upsell menu items and promote special offers when appropriate
Requirements
• Proven experience as a Waiter/Waitress in a casual dining environment, preferably in an upmarket setting
• Excellent customer service skills and a friendly, approachable demeanor
• Strong communication skills and the ability to work well in a team
• Knowledge of food and beverage menus and pairing options
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail and commitment to maintaining high service standards
• Availability to work flexible hours, including evenings and weekends
• High school diploma or equivalent; relevant training or certifications are a plus
Benefits
The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
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Frequently Asked Questions
Quick answers about Restaurant Jobs in Oman
What is the minimum wage for Omani nationals in restaurant waiter positions in Oman in 2026?
As per the Ministry of Labour, the minimum wage for Omani nationals in private sector jobs including restaurant waiters is OMR 440 per month as of 2026. This applies to full-time roles and excludes overtime pay, which is OMR 12 per hour after 8 hours daily. Employers must also provide end-of-service gratuity at OMR 15 per year of service.
What work visa requirements apply to expatriates seeking restaurant cook jobs in Oman?
Expatriates need a job offer from an Omanized restaurant sponsor approved by the Ministry of Labour to apply for a work visa. The process requires a labour clearance, medical fitness certificate, and passport valid for 6 months, with visas issued for 2 years renewable. Visa fees are OMR 20 application plus OMR 10 per month of employment duration.
What education and experience are required for entry-level restaurant server jobs in Oman?
No formal education is required for Omani nationals applying as restaurant servers, but 1 year of hospitality experience is preferred under Omanization quotas mandating 25% Omani staff in restaurants. Expatriates must have at least 2 years verifiable experience in similar roles to qualify for work permits. Age eligibility starts at 21 years for all applicants.
What documents are needed to apply for restaurant jobs through official channels in Oman?
Applicants must submit a Civil ID, educational certificates attested by the Ministry of Education, experience letters, and a health fitness report to the Ministry of Labour's Manpower Register portal. Omani job seekers register online for free, while expatriates need sponsor-submitted contracts specifying OMR 350 minimum salary. Processing takes 5-7 working days for approval.
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