Hmd Trucking Driver Relations Specialist (San Andrés Cholula)
Company
Link-Worldwide
Location
Puebla
Job Type
Full-time
Posted
2 days ago
Via
via WhatJobs
Apply On
Job Description
About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum wage for Plumber Jobs in Mexico in 2026?
As per the Secretaría del Trabajo y Previsión Social, the minimum wage for plumbers in Mexico is 374.89 MXN per day as of January 1 2026 in the Northern Border Free Zone and 248.93 MXN per day in the rest of the country. Overtime must be paid at double the rate for the first nine hours beyond the daily limit. This applies to all formal plumber positions under the Federal Labor Law.
What education and experience are required to qualify for plumber jobs in Mexico?
As per the Secretaría del Trabajo y Previsión Social, applicants for plumber jobs must hold at minimum a secundaria certificate plus completion of a 240-hour CONOCER plumbing certification. At least two years of verified work experience through IMSS contribution records is mandatory for formal employment. No university degree is required.
What documents are needed to apply for plumber jobs through official channels in Mexico?
As per the Secretaría del Trabajo y Previsión Social, required documents include a valid CURP, INE voter card, proof of address no older than three months, and the CONOCER plumbing certificate. Applicants must also submit an IMSS-registered work history letter and a medical fitness certificate from an approved clinic dated within 30 days.
What are the legal working hours and paid leave benefits for plumbers in Mexico?
As per the Secretaría del Trabajo y Previsión Social, plumbers are limited to eight hours per day and 48 hours per week with mandatory rest on Sundays. After one year of service employees receive 12 paid vacation days plus 25 percent vacation premium and 15 days of aguinaldo bonus paid by December 20 each year.
