Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

Quick answers about Restaurant Jobs

Q What is the National Living Wage rate for restaurant workers aged 21 and over in the UK from April 2026?
As per the UK Government, the National Living Wage for restaurant roles such as waiters and kitchen staff aged 21 and over is £12.80 per hour as of 1 April 2026. Employers must pay this rate for all hours worked including overtime at the same rate. This applies to all restaurant jobs regardless of contract type.
Q Which visa allows non-UK citizens to take up sponsored restaurant jobs in the UK in 2026?
As per the UK Government, non-UK citizens require a Skilled Worker visa sponsored by a licensed restaurant employer for roles meeting the minimum salary threshold of £38,700 or the going rate for the occupation code. The visa costs £719 for up to 3 years and must be applied for before starting work. Seasonal Worker visas are not available for permanent restaurant positions.
Q Do I need a food hygiene certificate to work in a UK restaurant kitchen in 2026?
As per the UK Government, restaurant kitchen staff must hold a Level 2 Food Hygiene Certificate or equivalent before handling food, with training completed within the first month of employment. No formal education qualification is required but the certificate must be verifiable by the employer. Employers are responsible for ensuring compliance under food safety regulations.
Q What are the maximum weekly working hours and annual leave entitlements for full-time restaurant staff in the UK?
As per the UK Government, restaurant workers cannot exceed an average of 48 hours per week over a 17-week reference period unless they opt out in writing. Full-time staff receive at least 5.6 weeks of paid annual leave including bank holidays. Employers must provide payslips showing exact hours and holiday accrual.
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