Cities
Weekend Operations Controller / Security Officer
Company
OSG Service Group
Location
Smethwick
Job Type
Part-time
Salary
£16 an hour
Posted
20 hours ago
Via
via SimplyHired
Apply On
Job Description
Weekend Operations Controller / Security Officer (Site Based)
Location: Smethwick
Pay: £16.00 per hour
Hours: Part-Time – Weekends & Bank Holidays (12-hour day shifts)
Contract: Permanent
Join OSG Service Group
For more than 28 years, OSG Service Group has delivered professional security services across the healthcare, retail, education, and corporate sectors. As an SIA Approved Contractor and NSI Gold accredited company, we pride ourselves on delivering exceptional service while investing in our people.
We are looking for a reliable, organised, and proactive Weekend Operations Controller / Security Officer to join our Operations Team. This is an ideal opportunity for someone who enjoys working in a fast-paced environment, can remain calm under pressure, and takes pride in providing excellent support to both colleagues and clients.
About the Role
This is a unique dual-role position combining operational control room responsibilities with front-line security duties at one of our sites.
As the Weekend Operations Controller, you will act as the central point of contact for our security officers, operational managers and clients, ensuring our services continue to run smoothly outside normal business hours. Working independently from our Smethwick location, you will coordinate staffing, monitor lone worker welfare, respond to incidents, and manage operational communications using our workforce management systems.
Alongside these responsibilities, you will also be responsible for the security of the site from which you are working. As the on-site Security Officer, you will carry out regular patrols, control access to the premises, respond to security incidents, and ensure the safety and security of the site throughout your shift.
As the role is predominantly worked alone, you'll need to be confident working independently, making decisions without immediate supervision, and balancing security responsibilities with operational control duties. The nature of the role means there will be periods of administrative work alongside regular site patrols and security checks, making it ideal for someone who is organised, self-motivated and able to manage competing priorities.
Reporting directly to the Control Room Manager, you will play a vital role in supporting our nationwide security operations while maintaining a safe and secure working environment at the Smethwick site.
Key Responsibilities
• Monitor the lone worker check-call system and promptly escalate missed check-ins or non-compliance.
• Coordinate cover for staff absences and operational changes.
• Handle inbound and outbound communication from clients, security officers, managers and subcontractors.
• Maintain accurate records using our workforce management software.
• Use Microsoft Office applications, including Outlook, Word and Excel, to support daily operations.
• Escalate incidents or operational issues to management when required.
• Carry out regular security patrols of the site.
• Control access to the premises and respond appropriately to security incidents.
• Complete site logs and incident reports accurately.
• Deliver a professional, efficient and customer-focused service at all times.
About You
We're looking for someone who is:
• Able to remain calm and make sound decisions under pressure.
• Comfortable working independently for extended periods.
• Highly organised with excellent attention to detail.
• A confident communicator with a professional telephone manner.
• Experienced in administration or office-based environments.
• Proficient in Microsoft Office, particularly Excel.
• Able to balance operational administration with security responsibilities.
• A strong team player who can also work effectively on their own.
Essential Requirements
• A valid SIA Door Supervisor or Security Guard Licence.
• Previous experience in a security role.
• Good administration and IT skills.
• Availability to work weekends and Bank Holidays.
• Flexibility to work additional weekday overtime when available.
What We Offer
• £16.00 per hour.
• Permanent part-time position.
• 12-hour day shifts.
• Overtime opportunities available during the week.
• Uncapped holiday accrual.
• Company-contributed workplace pension.
• Access to the UK's largest employee discount platform.
• Gym membership discounts.
• Specialist medical assistance.
• Health and wellbeing support, including counselling services.
• Online training and development opportunities.
• Full training and ongoing support from an experienced Operations Team.
Why Join OSG?
At OSG Service Group, we recognise that our people are at the heart of everything we do. We offer a supportive working environment, comprehensive training, and genuine opportunities to develop your career within a well-established and growing organisation.
This is an excellent opportunity for someone looking for a varied role that combines operational coordination with hands-on security responsibilities, where every shift brings something different and your contribution makes a real difference.
If you're ready to join a professional and supportive team, we'd love to hear from you. Apply today to become part of OSG Service Group.
Pay: £16.00 per hour
Benefits:
• On-site parking
Licence/Certification:
• SIA Door Supervisor or Security Guarding Licence (required)
Work Location: In person
Location: Smethwick
Pay: £16.00 per hour
Hours: Part-Time – Weekends & Bank Holidays (12-hour day shifts)
Contract: Permanent
Join OSG Service Group
For more than 28 years, OSG Service Group has delivered professional security services across the healthcare, retail, education, and corporate sectors. As an SIA Approved Contractor and NSI Gold accredited company, we pride ourselves on delivering exceptional service while investing in our people.
We are looking for a reliable, organised, and proactive Weekend Operations Controller / Security Officer to join our Operations Team. This is an ideal opportunity for someone who enjoys working in a fast-paced environment, can remain calm under pressure, and takes pride in providing excellent support to both colleagues and clients.
About the Role
This is a unique dual-role position combining operational control room responsibilities with front-line security duties at one of our sites.
As the Weekend Operations Controller, you will act as the central point of contact for our security officers, operational managers and clients, ensuring our services continue to run smoothly outside normal business hours. Working independently from our Smethwick location, you will coordinate staffing, monitor lone worker welfare, respond to incidents, and manage operational communications using our workforce management systems.
Alongside these responsibilities, you will also be responsible for the security of the site from which you are working. As the on-site Security Officer, you will carry out regular patrols, control access to the premises, respond to security incidents, and ensure the safety and security of the site throughout your shift.
As the role is predominantly worked alone, you'll need to be confident working independently, making decisions without immediate supervision, and balancing security responsibilities with operational control duties. The nature of the role means there will be periods of administrative work alongside regular site patrols and security checks, making it ideal for someone who is organised, self-motivated and able to manage competing priorities.
Reporting directly to the Control Room Manager, you will play a vital role in supporting our nationwide security operations while maintaining a safe and secure working environment at the Smethwick site.
Key Responsibilities
• Monitor the lone worker check-call system and promptly escalate missed check-ins or non-compliance.
• Coordinate cover for staff absences and operational changes.
• Handle inbound and outbound communication from clients, security officers, managers and subcontractors.
• Maintain accurate records using our workforce management software.
• Use Microsoft Office applications, including Outlook, Word and Excel, to support daily operations.
• Escalate incidents or operational issues to management when required.
• Carry out regular security patrols of the site.
• Control access to the premises and respond appropriately to security incidents.
• Complete site logs and incident reports accurately.
• Deliver a professional, efficient and customer-focused service at all times.
About You
We're looking for someone who is:
• Able to remain calm and make sound decisions under pressure.
• Comfortable working independently for extended periods.
• Highly organised with excellent attention to detail.
• A confident communicator with a professional telephone manner.
• Experienced in administration or office-based environments.
• Proficient in Microsoft Office, particularly Excel.
• Able to balance operational administration with security responsibilities.
• A strong team player who can also work effectively on their own.
Essential Requirements
• A valid SIA Door Supervisor or Security Guard Licence.
• Previous experience in a security role.
• Good administration and IT skills.
• Availability to work weekends and Bank Holidays.
• Flexibility to work additional weekday overtime when available.
What We Offer
• £16.00 per hour.
• Permanent part-time position.
• 12-hour day shifts.
• Overtime opportunities available during the week.
• Uncapped holiday accrual.
• Company-contributed workplace pension.
• Access to the UK's largest employee discount platform.
• Gym membership discounts.
• Specialist medical assistance.
• Health and wellbeing support, including counselling services.
• Online training and development opportunities.
• Full training and ongoing support from an experienced Operations Team.
Why Join OSG?
At OSG Service Group, we recognise that our people are at the heart of everything we do. We offer a supportive working environment, comprehensive training, and genuine opportunities to develop your career within a well-established and growing organisation.
This is an excellent opportunity for someone looking for a varied role that combines operational coordination with hands-on security responsibilities, where every shift brings something different and your contribution makes a real difference.
If you're ready to join a professional and supportive team, we'd love to hear from you. Apply today to become part of OSG Service Group.
Pay: £16.00 per hour
Benefits:
• On-site parking
Licence/Certification:
• SIA Door Supervisor or Security Guarding Licence (required)
Work Location: In person
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the National Living Wage rate for restaurant workers aged 21 and over in the UK from April 2026?
As per the UK Government, the National Living Wage for restaurant roles such as waiters and kitchen staff aged 21 and over is £12.80 per hour as of 1 April 2026. Employers must pay this rate for all hours worked including overtime at the same rate. This applies to all restaurant jobs regardless of contract type.
Which visa allows non-UK citizens to take up sponsored restaurant jobs in the UK in 2026?
As per the UK Government, non-UK citizens require a Skilled Worker visa sponsored by a licensed restaurant employer for roles meeting the minimum salary threshold of £38,700 or the going rate for the occupation code. The visa costs £719 for up to 3 years and must be applied for before starting work. Seasonal Worker visas are not available for permanent restaurant positions.
Do I need a food hygiene certificate to work in a UK restaurant kitchen in 2026?
As per the UK Government, restaurant kitchen staff must hold a Level 2 Food Hygiene Certificate or equivalent before handling food, with training completed within the first month of employment. No formal education qualification is required but the certificate must be verifiable by the employer. Employers are responsible for ensuring compliance under food safety regulations.
What are the maximum weekly working hours and annual leave entitlements for full-time restaurant staff in the UK?
As per the UK Government, restaurant workers cannot exceed an average of 48 hours per week over a 17-week reference period unless they opt out in writing. Full-time staff receive at least 5.6 weeks of paid annual leave including bank holidays. Employers must provide payslips showing exact hours and holiday accrual.
