Front of House Security Officer

Front of House Security Officer


Company
IMPACT SERVICES LIMITED
Location
Manchester
Posted
15 days ago
Via
via GuardPass

Job Description
Position: Front of House Security Officer

Location: Manchester, M2

Pay Rate: £13.60

Hours: 48 hours per week 12 hour shifts

Benefits -
• Full uniform supplied
• Paid Holidays
• Pension Plan
• On going training
• Access to health & Wellbeing

Impact Services offers an industry-leading security provider with a national presence. Due to ongoing and continued success, we currently have an exciting opportunity for an ambitious, passionate, and forward-thinking security officer to join our team at various sites in the Manchester area. You should have good communication skills, look smart and have experience within the security industry.

Impact Services is an industry leader. We succeed because we employ hard-working, honest and reliable people who provide service excellence and wish to progress themselves along with the business.

Job Purpose

The purpose is to develop and maintain a safe and secure environment for employees, visitors, and property.

Job Overview

A Front House Officer is responsible for ensuring that personnel and guests have a positive first impression of the venue. As the first point of contact, you will be expected to be friendly and welcoming when guests/staff arrive or leave.

Main Duties and Responsibilities
• Maintain the Front of House area to ensure a professional appearance
• Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Ensure processes are strictly followed for any visitors to the building
• Deal with complaints and offer fast resolutions, escalating where necessary
• Build professional relationships with occupiers and guests, ensuring all have a pleasant experience

Requirements
• A valid Door Supervisor or Security Guarding (essential)
• A valid CCTV Licence (essential)
• Right to work in the UK
• First Aid and Fire Marshal training (preferable)
• Flexible, committed and punctual
• Excellent concentration skills
• Excellent communication skills
• Keen attention to detail
• Ability to remain calm and deal with emergencies
• Customer Service experience
• An ambitious personality and willing to grow with the business

Equal Opportunity Employer: Impact Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

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GOV.UK states the National Living Wage for workers aged 21 and over is £12.80 per hour from 1 April 2026. Entry-level plumbers must receive at least this rate for all hours worked including travel time between jobs. Employers must pay overtime at 1.5 times the rate after 40 hours per week.
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The Skilled Worker visa requires a minimum salary of £38,700 or the occupation going rate for plumbers whichever is higher as of January 2026. Applicants need a valid Certificate of Sponsorship and must score at least 70 points under the points-based system. Visas are issued for up to 5 years initially with Indefinite Leave to Remain possible after 5 years continuous residence.
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Plumbers require an NVQ Level 2 or 3 in Plumbing and Domestic Heating or equivalent qualification approved by the Department for Education. A minimum of 3 years documented site experience is needed before full registration with a competent person scheme. The standard apprenticeship route lasts 48 months with 20% off-the-job training hours.
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The Working Time Regulations limit average working hours to 48 per week with plumbers typically contracted for 40 hours. Annual leave entitlement is 5.6 weeks including bank holidays calculated from the first day of employment. Employers must provide rest breaks of 20 minutes after 6 hours worked.
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