Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the minimum wage for packing jobs in United Kingdom warehouses in 2026?
As per the UK Government, the National Living Wage for packing jobs in United Kingdom is £12.50 per hour for workers aged 21 and over as of 1 April 2026. Workers aged 18 to 20 receive £9.50 per hour and those under 18 receive £7.00 per hour with no exceptions for packing roles. Overtime must be paid at the same rate after 48 hours average weekly under Working Time Regulations.
Q Do non-UK citizens need a visa for packing jobs in United Kingdom in 2026?
As per the UK Government, non-UK citizens require a Skilled Worker visa for packing jobs if the role pays at least £38,700 or the going rate for the occupation code 9259 as of 2026. Seasonal Worker visas allow up to 6 months for horticulture packing with a licensed sponsor and no salary threshold. EU citizens with settled status face no additional permit requirements.
Q What experience or education is required for packing jobs in United Kingdom?
As per the UK Government, packing jobs have no formal education or qualification requirements and accept applicants with basic literacy and numeracy from age 16. Employers may request 3-6 months warehouse experience but cannot mandate it under equality law. Manual handling training must be provided within the first week of employment.
Q What documents are needed to apply for packing jobs in United Kingdom?
As per the UK Government, applicants must provide a valid passport or national ID, National Insurance number, and proof of right to work such as a share code from gov.uk as of 2026. A P45 or P60 from previous employment and bank details are required for payroll setup within 5 working days of starting.
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