Front of House Security Officer

Front of House Security Officer


Company
IMPACT SERVICES LIMITED
Location
Manchester
Posted
15 days ago
Via
via GuardPass

Job Description
Position: Front of House Security Officer

Location: Manchester, M2

Pay Rate: £13.60

Hours: 48 hours per week 12 hour shifts

Benefits -
• Full uniform supplied
• Paid Holidays
• Pension Plan
• On going training
• Access to health & Wellbeing

Impact Services offers an industry-leading security provider with a national presence. Due to ongoing and continued success, we currently have an exciting opportunity for an ambitious, passionate, and forward-thinking security officer to join our team at various sites in the Manchester area. You should have good communication skills, look smart and have experience within the security industry.

Impact Services is an industry leader. We succeed because we employ hard-working, honest and reliable people who provide service excellence and wish to progress themselves along with the business.

Job Purpose

The purpose is to develop and maintain a safe and secure environment for employees, visitors, and property.

Job Overview

A Front House Officer is responsible for ensuring that personnel and guests have a positive first impression of the venue. As the first point of contact, you will be expected to be friendly and welcoming when guests/staff arrive or leave.

Main Duties and Responsibilities
• Maintain the Front of House area to ensure a professional appearance
• Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Ensure processes are strictly followed for any visitors to the building
• Deal with complaints and offer fast resolutions, escalating where necessary
• Build professional relationships with occupiers and guests, ensuring all have a pleasant experience

Requirements
• A valid Door Supervisor or Security Guarding (essential)
• A valid CCTV Licence (essential)
• Right to work in the UK
• First Aid and Fire Marshal training (preferable)
• Flexible, committed and punctual
• Excellent concentration skills
• Excellent communication skills
• Keen attention to detail
• Ability to remain calm and deal with emergencies
• Customer Service experience
• An ambitious personality and willing to grow with the business

Equal Opportunity Employer: Impact Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum hourly rate for security guards in the United Kingdom from April 2026?
As per the Department for Business and Trade, the National Living Wage for security guard roles in the United Kingdom is £12.80 per hour as of April 2026 for workers aged 21 and over. Overtime must be paid at least at this rate. Security guards must receive this regardless of shift patterns or zero-hour contracts.
Q Do I need an SIA licence to work as a security guard in the United Kingdom in 2026?
As per the Home Office, all security guards in the United Kingdom require a valid SIA licence costing £190 for a three-year period as of 2026. The licence must be obtained before starting employment in manned guarding. Renewal requires completing a refresher training course every three years.
Q What qualifications and experience are needed for security guard jobs in the United Kingdom?
As per the Security Industry Authority, applicants for security guard roles in the United Kingdom must be aged 18 or over with no unspent criminal convictions. They must complete an approved Level 2 Award in Security Guarding before applying for the SIA licence. No prior experience is required but a valid SIA licence is mandatory.
Q What documents are required to apply for security guard jobs in the United Kingdom?
As per the Security Industry Authority, applicants must provide proof of identity, address, and right to work in the United Kingdom along with the SIA licence application. A completed Level 2 Award certificate and passport-style photo are also required. DBS check results must be submitted if requested by the employer.
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