Cities
Retail Security Officer – Matchday+
Company
Priority Recruitment | Make your career awesome
Location
Manchester
Job Type
Part-time
Salary
£12.71 an hour
Via
via JOBS - Priority Recruitment
Job Description
Retail Security Officer – Matchday+MCFC Team Store, Etihad Stadium£12.71 per hour + 12.07% Holiday Pay Please note: Matchday attendance is essential and non-negotiable. What is Matchday+? You must be available to work Manchester City home matchdays, which are typically Saturdays, Sundays, or weekday evenings. Matchday shifts are the core requirement of the role. Staff who demonstrate reliability, professionalism and strong performance may be offered additional shifts outside of matchdays. Want to join the Man City squad? We are looking for professional and customer-focused Security Officers to support the operation of the Manchester City Stadium Store at the Etihad Campus. Working in one of the busiest retail environments in football, you will help provide a safe, secure and welcoming experience for supporters whilst protecting staff, stock and company assets. Purpose of the Role Provide a visible security presence within the store. Help create a safe and welcoming environment for customers and colleagues. Deter theft, anti-social behaviour and other security risks. Support store management with loss prevention and incident management. Represent retail partners and Manchester City FC professionally at all times. Duties Include Monitoring customer and staff activity within the store. Conducting regular patrols of designated areas. Preventing and reporting theft, suspicious activity and security incidents. Assisting with crowd management during busy matchday periods. Completing incident reports and maintaining accurate records. Liaising with store management and stadium security teams when required. Providing excellent customer service and assisting supporters with general enquiries. Supporting emergency procedures and evacuations where necessary. Experience / Skills Required Valid SIA Door Supervisor or Security Guard Licence (essential). Previous retail security experience preferred. Previous retail or customer service experience desirable. Strong communication skills and confident spoken English. Professional appearance and approach. Calm under pressure and able to deal with challenging situations appropriately. Reliable, punctual and able to work independently. Comfortable working in a fast-paced environment with large crowds and high footfall. Must hold an in date qualification for Level 3 Emergency First Aid. Obtained a Level 2 award for Security Officers in the Private Security Industry. Obtained a Level 2 award for Door Supervisors. Other Information Matchday attendance is essential. The role includes weekday, evening and weekend shifts. Paid weekly at £12.71 per hour. Additional 12.07% holiday pay entitlement, which can be paid weekly or accrued. Based at the Manchester City Stadium Store, Etihad Campus (M11 3FF). Applicants must have the right to work in the UK and hold a valid SIA licence. Must be able to give references and work history to cover the past 5 years and happy for us to perform a CCJ check. For more information about working at Manchester City Retail, visit: www.workatmancityretail.shop
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the National Living Wage rate for cleaning staff jobs in the United Kingdom from April 2026?
As per the GOV.UK, the National Living Wage for cleaning staff aged 21 and over is £12.80 per hour as of 1 April 2026. Workers aged 18 to 20 receive £10.15 per hour and those under 18 receive £7.55 per hour under the same rates. Overtime must be paid at the same minimum rate with no exemptions for cleaning roles.
What visa or work permit do non-UK citizens need for cleaning staff jobs in the United Kingdom in 2026?
As per the GOV.UK, non-UK citizens require a Skilled Worker visa sponsored by a licensed employer with a minimum salary of £38,700 or the going rate for the occupation code 9233, whichever is higher, from 2026. Cleaning roles typically do not qualify under the points-based system without additional tradeable points. Applicants must also hold a valid Certificate of Sponsorship issued no earlier than 3 months before the application date.
What education or experience is required to qualify for cleaning staff jobs in the United Kingdom?
As per the GOV.UK, no formal qualifications or prior experience are mandated for general cleaning staff positions. Employers may request basic literacy and a right to work check but cannot impose educational barriers under equality law. Some contracts in schools or hospitals require a Disclosure and Barring Service check completed within the last 12 months.
What documents are needed to apply for cleaning staff jobs in the United Kingdom?
As per the GOV.UK, applicants must provide proof of right to work such as a passport or biometric residence permit, a National Insurance number, and bank details for payment. A completed application form plus two references from previous employers dated within the last two years are also required. No CV is mandatory unless requested by the employer.
