Cities
Waiter/Waitress - London
Company
Big Mamma
Location
London
Via
via Big Mamma
Job Description
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the National Living Wage rate for cleaning staff jobs in the United Kingdom from April 2026?
As per the GOV.UK, the National Living Wage for cleaning staff aged 21 and over is £12.80 per hour as of 1 April 2026. Workers aged 18 to 20 receive £10.15 per hour and those under 18 receive £7.55 per hour under the same rates. Overtime must be paid at the same minimum rate with no exemptions for cleaning roles.
What visa or work permit do non-UK citizens need for cleaning staff jobs in the United Kingdom in 2026?
As per the GOV.UK, non-UK citizens require a Skilled Worker visa sponsored by a licensed employer with a minimum salary of £38,700 or the going rate for the occupation code 9233, whichever is higher, from 2026. Cleaning roles typically do not qualify under the points-based system without additional tradeable points. Applicants must also hold a valid Certificate of Sponsorship issued no earlier than 3 months before the application date.
What education or experience is required to qualify for cleaning staff jobs in the United Kingdom?
As per the GOV.UK, no formal qualifications or prior experience are mandated for general cleaning staff positions. Employers may request basic literacy and a right to work check but cannot impose educational barriers under equality law. Some contracts in schools or hospitals require a Disclosure and Barring Service check completed within the last 12 months.
What documents are needed to apply for cleaning staff jobs in the United Kingdom?
As per the GOV.UK, applicants must provide proof of right to work such as a passport or biometric residence permit, a National Insurance number, and bank details for payment. A completed application form plus two references from previous employers dated within the last two years are also required. No CV is mandatory unless requested by the employer.
