Restaurant Hostess

Restaurant Hostess

Al Ain, United Arab Emirates

Company
Alabbar Enterprises & ANOTHER
Location
Al Ain - Abu Dhabi
Job Type
Full-time
Via
BeBee AE

Job Description
Al Ain

Full time

ONSITE

Job Description
Our Story:
Alabbar Enterprises & ANOTHER
is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Summary
You will be the first point of contact for our customers, setting the tone for their dining experience. You will be responsible for managing reservations, coordinating with the kitchen and wait staff, and ensuring customer satisfaction.

Job Responsibilities
• Manage reservations using our online system. Comfortable with using CRM system.
• Coordinate with kitchen and wait staff to ensure smooth operation.
• Handle customer inquiries and complaints professionally.
• Ensure customer satisfaction by providing excellent customer service.
• Answering phone calls according to company standard procedures.
• Relaying information regarding allergies and other guest requests to the service staff.
• Showing the guest to the table and introducing the concept.
• Accommodating special seating requests whenever possible.
• Being knowledgeable about all the menu items, ingredients and recommendations.

Job Requirements
• Previous experience in a similar role or in the hospitality industry.
• Excellent English communication and interpersonal skills.
• Ability to handle stressful situations and remain calm under pressure.
• Good organizational skills and attention to details.
• Knowledge of restaurant reservation systems.
• Based or willing to relocate to Al Ain.

What We Offer
• A supportive and friendly team.
• Career growth opportunities.
• Competitive salary and benefits.

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EN
• English - EN
• العربية - AR
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Frequently Asked Questions

Quick answers about Restaurant Jobs in United Arab Emirates

Q What is the minimum salary required for a work visa in restaurant jobs in the UAE?
As per the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP), the minimum salary for obtaining a work residence visa for restaurant roles is AED 5,000 per month if no accommodation is provided by the employer, or AED 3,000 per month if accommodation is provided, as of 2026. This threshold applies to converting visit visas to work permits. Salaries below this level will not qualify for visa approval.
Q What are the work permit and visa requirements for foreign restaurant workers in the UAE?
The employer must first secure a work permit from MOHRE by submitting the employment contract and applicant details, valid for 60 days. Then, apply for a 2-year residence visa through ICP or local GDRFA offices. Requirements include passport valid for 6 months, medical fitness certificate, and Emirates ID biometrics within 30 days of entry.
Q What education and experience are needed for entry-level restaurant waiter jobs in UAE?
No formal education qualification is required for waiter positions under MOHRE-approved contracts. Applicants need at least 6 months of relevant experience and must pass a medical fitness test including chest X-ray. For promotion to supervisor roles, 2 years experience is standard.
Q What documents are required to apply for a restaurant job work permit in UAE?
Documents include a coloured copy of passport, 4 passport-sized photos, signed employment contract registered with MOHRE, medical fitness certificate from government-approved center (costing AED 350), and proof of accommodation. Employer submits via MOHRE website or app, with processing fee AED 200-500. Employee must complete within 60 days of permit issuance.
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